We currently provide insured shipping to the **United States, Canada, and Mexico**. All orders are dispatched with a tracking number for your peace of mind.

Standard shipping typically takes **7 to 14 business days**. Please note that our high-precision models require specialized packaging to ensure they arrive in perfect condition.

Our **"Perfect Build Guarantee"** covers you. If you find a missing or defective component, contact us at **info@freetimejoy.com** with your order number and the part reference from the manual. We will ship the replacement for free.

Most of our metal and alloy kits are precision-finished and do not require painting. Most kits include the necessary assembly tools; however, please check the specific product description for any extra requirements.

Absolutely. We use industry-standard **SSL encryption** and partner with secure payment gateways like Shopify Payments and PayPal to ensure your data is always protected.

Yes, we offer a **30-day return policy** for unassembled kits in their original packaging. Please visit our Refund Policy page for full details and instructions.